Take Care is a customer intelligence software that brings all your customers, products and conversations together. It helps you deliver the fastest, most personalized customer care your clients could imagine.
Use to improve the business metrics critical for your e-commerce growth and sales:
with all the questions, comments and request from your customers.
No customer message goes unanswered.
to see exactly how each of your consultants perform and how does it influence your e-commerce sales.
Not only a support department
All the customer-brand history, insights, metrics together, to build a true relationship and increase customer loyalty
Buying patterns and individual predictions, that turn conversations with clients into cross-sell and up-sell opportunities
Fast, yet maximally personalized customer service
Full control on your sales and performance, where you can finally see how your customer care influences sales results
Equally spread workload, where all the issues are gathered, analyzed, prioritized and distributed between consultants by an algorithm
Higher satisfaction of your Customer Care team, who saves lots of time when answering customer requestsa